F.A.Q.

• What are Serviced Apartments?

• What can I expect in my apartment?

• How far in advance do I have to book my apartment?

• How do I book an apartment?

• What is check in and checkout time of your apartments?

Q. What are Serviced Apartments?

A. A Serviced Apartment is a self-contained apartment, which comprises of a living area, bedroom, bathroom and kitchen/kitchenette, i.e. it has all the facilities of a 'home'. The apartments are referred to as being 'serviced' because they are managed, maintained and cleaned for you, in a similar way as to what you would expect from a hotel room.
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Q. What can I expect in my apartment?

A. Apartments can vary from Studios - one room containing both the sleeping and lounge areas - through to one, two and three room apartments. All of the apartments have direct dial telephone and TV. Kitchens are normally equipped with a cooker, microwave, fridge-freezer and crockery (including plates, cups, glasses, pots and pans, etc.) and cutlery. 
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Q. How far in advance do I have to book my apartment?

A. We advise that you book at least a month in advance. Of course, we will certainly deal with last minute bookings, but we may not be able to obtain availability on some occasions - we'll do our best to find you a suitable alternative though!
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Q. How do I book an apartment?

A. 1. Once you have found the apartment you require, click the link Booking Form

2. Complete the booking form - You will be asked for some details on the form including, your name, apartment id, dates of your stay, e-mail address. It is important that you enter your e-mail address correctly. Once you are happy with your details, press 'Send' button for your details to be sent to MyStay.org.

3. In about 24 hours you will receive a confirmation from our manager that the required apartment is avaluable.

4. If you want us to reserve this flat you would need to send us a deposit of $60. (the rest of the sum you will need to pay in cash after your arrival)

Click here to pay by credit card:  Secure payment form

 If you do not want to send a deposit we will get you the best flat available at the time of your arrival.
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Q. What is check in and checkout time of your apartments?

A. Check in time - 2pm  Check out time - 12am . If you want to leave the apartment later, if the apartment is available,  you should pay for additional time of stay.
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If you still have queries, please do not hesitate to contact us

Dnepropetrovsk Hotels Service
Karl Marks av 60, room 16
Dnepropetrovsk, Ukraine
(38056) 7780279
38-067-5635906

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